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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Your mission has two parts. 1. Ensure clothing meets our quality standards. 2. Provide accurate product details. What You\u2019ll Do. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Record details such as brand, size, gender, category, and condition. Photograph tags to capture product information. What This Role Requires. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Willingness to Learn: Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Adaptability: Adjusting easily to change and shifting priorities. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. Focus & Positivity: Bring attention to detail, speed, and an upbeat attitude to every shift. AM Shift Hours. Monday-Thursday @ 4am-2:30pm. Why You\u2019ll Love Working Here. Starting Pay: $17/hr for AM shift. Weekly Pay: Every Friday is FriYAY. Pay For Performance: Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter. Day 1 Benefits: Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc. Work-Life Balance: You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary. Predictable Schedules: Our shift times are consistent so you know what to expect. Optional Overtime: Is available at certain times of the year. Music-Friendly Shifts: Headphones (bone conductor) allowed at most stations\u2014work to your own playlist. Casual & Fun Environment: This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe. Air-conditioned Distribution Centers: Stay cool while you work. Growth Opportunities: We reward and recognize top performers with swag, promotions, and higher pay. Employee Discount: Extra savings on already affordable styles. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. 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About ThredUp
ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.
Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.
As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Your mission has two parts:
1. Ensure clothing meets our quality standards
2. Provide accurate product details
\u00A0
What You\u2019ll Do
- Open and unpack bags of gently used clothing from customers
- Conduct quality checks on each garment
- Use a USB scanner and iPad app with step-by-step prompts
- Record details such as brand, size, gender, category, and condition
- Photograph tags to capture product information
What This Role Requires
- On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift.
- Performance: Achieving goals in a fast-paced, metrics-driven environment.
- Willingness to Learn: Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed.
- Tech Comfort: Comfortable using tablets, scanners, and basic apps.
- Adaptability: Adjusting easily to change and shifting priorities.
- Reliability: Maintaining consistent attendance, on-time arrival, and teamwork.
- Focus & Positivity: Bring attention to detail, speed, and an upbeat attitude to every shift.
\u00A0
AM Shift Hours
Monday-Thursday @ 4am-2:30pm
\u00A0
Why You\u2019ll Love Working Here
- Starting Pay: $17/hr for AM shift.
- Weekly Pay: Every Friday is FriYAY.
- Pay For Performance: Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter.
- Day 1 Benefits: Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc.
- Work-Life Balance: You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary.
- Predictable Schedules: Our shift times are consistent so you know what to expect.
- Optional Overtime: Is available at certain times of the year.\u00A0
- Music-Friendly Shifts: Headphones (bone conductor) allowed at most stations\u2014work to your own playlist.
- Casual & Fun Environment: This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe.
- Air-conditioned Distribution Centers: Stay cool while you work.
- Growth Opportunities: We reward and recognize top performers with swag, promotions, and higher pay.
- Employee Discount: Extra savings on already affordable styles.
This role is not eligible for visa sponsorship.
What We Offer:
- Consistent, set schedule!
- Competitive pay (we leverage market data).\u00A0
- Employee stock purchase plan.\u00A0
- PTO + paid holidays.\u00A0
- Medical, dental, vision, 401k, life and disability insurance offered.\u00A0
- We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0
We believe diversity, inclusion and belonging is key for our team
At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.
If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.
Before you go, our legal team wants you to know...You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.
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About the position
We're sorry… the job you are trying to apply for has been filled.
Maybe you would like to consider the Categories below :
About the company
Fair pay and attractive terms
A Structured Start from Day One
Mutual Respect and Open Collaboration
A Secure Job with Growth Opportunities
Similar job titles
- Operations Specialist
- Apparel Processing Coordinator
- Quality Assurance Associate
- Warehouse Associate
- Inventory Technician
- Garment Processing Assistant
- Textile Handler
- Production Team Member
- Distribution Center Operative
- Order Fulfillment Specialist
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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME\u2019s Best Inventions 2024, TIME's Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. The Role. You'll be the face of ThredUp's live shows \u2014 on camera, in our warehouse, surrounded by real inventory. You'll pull pieces, tell the story behind them, and turn viewers into buyers in real time. This isn't a script you read. It's an entertaining show that buyers can shop. In This Role You'll Get To. Host live shows on Whatnot and other live selling platforms, sourced directly from ThredUp . Pull and prep pieces before each show \u2014 know the brand, size, condition, and price before you go live. Show each piece clearly: fabric, fit, flaws, styling ideas. Run the pace of the show \u2014 keep energy up, keep product moving, keep viewers watching. Answer viewer questions in real time and respond to chat throughout the stream. Track what sells and flag trends back to the product and merchandising teams \u2014 what moved fast, what didn't, what viewers asked for. What We're Looking For. Comfortable on camera for 2+ hour shifts, sustained energy the whole time. Preference for background in content creation or performance (live selling on Whatnot or TikTok Shop, theater, dance, improv/comedy, or other on-camera experience). Interest in and passion for fashion, secondhand, and sustainability . Real product knowledge in fashion: brands, fabrics, fit, how to spot quality secondhand pieces. Quick on your feet: you can handle questions, respond to comments, and keep a show moving. Comfortable in a warehouse environment: on your feet, handling inventory, moving at a fast pace. Experience with technology, AI workflows, and data analysis . Compensation. $25\u2013$30 / hour, plus commission on items sold during your shows. Performance-based schedule growth: more shows and higher commissions slots as you ramp. Schedule. Able to commute to ThredUp\u2019s Atlanta or Dallas area distribution centers. Flexible shift structure: shows are scheduled based on peak viewer traffic, with morning, midday, evening, and weekend start times available. Expect 2-3 shows per week to start, with more added as we ramp the program. This role is structured as an independent contractor engagement with ThredUp Inc. and is not an employee position. The contractor will be responsible for managing their own taxes, insurance, and other obligations associated with independent contractor status. Independent contractors are not eligible for ThredUp employee benefits. What We Offer. At ThredUp, we value infinite learning. We also believe that each person should help drive the business. As a member of the thredUP team, you\u2019ll be encouraged to speakUP, think big, ask questions and seek the truth, and help influence outcomes for our business and customers. You\u2019ll have the opportunity to work with passionate and supportive team members who encourage new ideas, feedback and collaboration. We have a talented leadership team that encourages transparency and they will support you in maximizing your experience and impact. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"Host live shows on Whatnot and other live selling platforms, sourced directly from ThredUp . Show each piece clearly: fabric, fit, flaws, styling ideas. Run the pace of the show \u2014 keep energy up, keep product moving, keep viewers watching. Answer viewer questions in real time and respond to chat throughout the stream. Track what sells and flag trends back to the product and merchandising teams \u2014 what moved fast, what didn't, what viewers asked for. Preference for background in content creation or performance (live selling on Whatnot or TikTok Shop, theater, dance, improv/comedy, or other on-camera experience). Interest in and passion for fashion, secondhand, and sustainability . Real product knowledge in fashion: brands, fabrics, fit, how to spot quality secondhand pieces. Quick on your feet: you can handle questions, respond to comments, and keep a show moving. Comfortable in a warehouse environment: on your feet, handling inventory, moving at a fast pace. Experience with technology, AI workflows, and data analysis . You\u2019ll have the opportunity to work with passionate and supportive team members who encourage new ideas, feedback and collaboration. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Suwanee, Georgia","country":"United States of America","postalCode":"30024","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1627","standardisedCity":"Suwanee","locationAccuracyLevel":"address","jobFamily":"Consultant","externalTracking":false,"SupervisoryOrg":"Danielle Vermeer","visibilityType":"External","longitude":"-84.0208787","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-84.0208787,"lat":34.0444023},"workerSubType":"Independent Contractor","secondaryInternalQuestionnaireId":"","JobProfile":"1902.M1","stateCountry":"Georgia, United States of America","jobId":"1627","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"1902.M1","jobUpdated":"2026-09-29T10:40:50.182Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"","ReplacementFor":"","titlenew":"Live Seller/Host","primaryLocaleCategory":"Consultants & Contractors","description":"<p>About ThredUp</p><p>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</p><br /><p>Recognized on TIME\u2019s Best Inventions 2024, TIME's Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</p><br /><p><b>The Role</b></p><p>You'll be the face of ThredUp's live shows \u2014 on camera, in our warehouse, surrounded by real inventory. You'll pull pieces, tell the story behind them, and turn viewers into buyers in real time. This isn't a script you read. It's an entertaining show that buyers can shop.\u00A0</p><br /><p><b>In This Role You'll Get To</b></p><ul><li>Host live shows on Whatnot and other live selling platforms, sourced directly from ThredUp\u00A0</li><li>Pull and prep pieces before each show \u2014 know the brand, size, condition, and price before you go live</li><li>Show each piece clearly: fabric, fit, flaws, styling ideas</li><li>Run the pace of the show \u2014 keep energy up, keep product moving, keep viewers watching</li><li>Answer viewer questions in real time and respond to chat throughout the stream</li><li>Track what sells and flag trends back to the product and merchandising teams \u2014 what moved fast, what didn't, what viewers asked for</li></ul><h2></h2><p><b>What We're Looking For</b></p><ul><li>Comfortable on camera for 2+ hour shifts, sustained energy the whole time</li><li>Preference for background in content creation or performance (live selling on Whatnot or TikTok Shop, theater, dance, improv/comedy, or other on-camera experience)</li><li>Interest in and passion for fashion, secondhand, and sustainability\u00A0</li><li>Real product knowledge in fashion: brands, fabrics, fit, how to spot quality secondhand pieces</li><li>Quick on your feet: you can handle questions, respond to comments, and keep a show moving</li><li>Comfortable in a warehouse environment: on your feet, handling inventory, moving at a fast pace</li><li>Experience with technology, AI workflows, and data analysis\u00A0</li></ul><h2></h2><p><b>Compensation</b></p><ul><li>$25\u2013$30 / hour, plus commission on items sold during your shows</li><li>Performance-based schedule growth: more shows and higher commissions slots as you ramp</li></ul><br /><p><b>Schedule</b></p><ul><li>Able to commute to ThredUp\u2019s Atlanta or Dallas area distribution centers</li><li>Flexible shift structure: shows are scheduled based on peak viewer traffic, with morning, midday, evening, and weekend start times available</li><li>Expect 2-3 shows per week to start, with more added as we ramp the program</li></ul><br /><p><i>This role is structured as an independent contractor engagement with ThredUp Inc. and is not an employee position. 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The role is remote, with a 4-day work week and no visa sponsorship available.","standardisedAddress":"Remote Austin, TX 73301","displayCareerSite":true,"standardisedTimezone":"-05:00 UTC","ml_country":"United States of America","city":"Remote","latitude":"0.0","visibilityLocale":["en_US"],"hasSecondaryQuestionnaire":"no","fesHash":"3485251ec2cc4e92cab9c4f2ebcc16b73b1c6f5084a8b9c9bfa228117007c1a1","multi_location":[{"country":"United States of America","cityState":"Remote, California","address":"Remote Austin, TX 73301","locationName":"Remote","city":"Remote","postalCode":"94607","latlong":{"lon":4.9E-324,"lat":4.9E-324},"latitude":"0.0","cityStateZipCode":"Remote, California, 94607","stateCountry":"California, United States of America","externalLocation":"","locationId":"Remote","location":"Remote, California, United States of America","state":"California","cityCountry":"Remote, United States of America","cityStateCountry":"Remote, California, United States of America","mapQueryLocation":"Remote, California, United States of America","longitude":"0.0"}],"locationId":"Remote","deltaPostingStatus":"Open","address":"Remote Austin, TX 73301","locationName":"Remote","jobPostingSiteId":"External","isTranslated":false,"ml_language_fullform":"english","hasPrimaryInternalQuestionnaire":"no","cmsJobId":"JOB_POSTING-3-5196","applyUrl":"","emb_complete_desc":"jobtitle: Senior Software Engineer, Agentic Commerce, jobtype: Full time, joblocation: Remote, California, United States of America About ThredUp. ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact. A generation of shoppers is starting to find what they want by asking an AI agent instead of browsing a website. The marketplaces those agents can read, understand, and buy from will win that traffic; the ones they can't won't get surfaced at all. As our first Senior Software Engineer for Agentic Commerce, you'll build the layer that makes 4 million unique secondhand items discoverable and transactable by AI shopping agents, and own how ThredUp shows up when someone asks an agent to find them a dress for a wedding. This is early, open territory. The standards are young, customer behaviors are still forming, and there's no established playbook to follow. You'll partner closely with engineering and product leadership to give the space shape \u2014 working out what's worth building, making the architectural decisions together, and getting real functionality in front of customers to learn from. For the first stretch you'll be the primary engineer on this work, with broad ownership of how it comes together. You'll report to our Senior Director of Engineering. In This Role You'll Get To. Design and build the agentic-commerce layer end to end \u2014 from exposing our catalog, pricing, and inventory to AI shopping agents through cart, checkout, and order handoff \u2014 defining the integration surface rather than inheriting one. Own how ThredUp gets discovered and surfaced by LLM-driven shopping agents, including the structured data that makes 4M+ unique, single-SKU items legible to machines. Prototype quickly against real agent platforms, then harden what proves out into production-grade services \u2014 working across the stack, wherever the problem lives. Use AI tools and agentic workflows as a core part of how you build, setting the bar for what AI-native engineering looks like at ThredUp. Partner with engineering, product, and executive leadership to turn an undefined space into a roadmap, carry it from idea to shipped, and let real customer usage drive what comes next. Our stack: Ruby on Rails, Java/JVM, MySQL, Kafka, Redis, Sidekiq, OpenSearch, AWS, Kubernetes, Terraform. Apollo GraphQL API gateway. React, PWA, native iOS and Android. No prior experience with any particular piece required. What We're Looking For. 5+ years of software engineering experience, owning systems end to end from ambiguous problem to production. Fluent daily use of LLMs and agentic coding tools, with strong instincts for where AI output needs human judgment. Experience building or deploying systems powered by LLMs, and an understanding of how model behavior shapes product experience. Strong API and integration design skills, for interfaces consumed by other systems rather than by people. Depth in backend engineering with the range to work across the stack. Design judgment matters more here than which languages you've used. Genuine curiosity about a space that changes monthly \u2014 new protocols, new tooling, new model capabilities \u2014 and the habit of keeping up with it. Comfort working from a blank page without a surrounding team to make progress. The judgment to scope a problem, put a plan behind it, and drive it to shipped rather than exploring indefinitely. Clear communication with engineers and non-technical executives alike. Familiarity with the Agentic Commerce Protocol (ACP), MCP, or other emerging agentic-commerce standards is a plus. E-commerce or marketplace experience is a plus. Experience having built something from zero, whether at a startup or inside a larger company is a plus. Many ThredUp employees also have the opportunity to own shares of ThredUp stock, ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp's Employee Stock Purchase Plan. Subject to eligibility requirements, you'll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance. This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with most Fridays off. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"You'll partner closely with engineering and product leadership to give the space shape \u2014 working out what's worth building, making the architectural decisions together, and getting real functionality in front of customers to learn from. You'll report to our Senior Director of Engineering. Design and build the agentic-commerce layer end to end \u2014 from exposing our catalog, pricing, and inventory to AI shopping agents through cart, checkout, and order handoff \u2014 defining the integration surface rather than inheriting one. Prototype quickly against real agent platforms, then harden what proves out into production-grade services \u2014 working across the stack, wherever the problem lives. Use AI tools and agentic workflows as a core part of how you build, setting the bar for what AI-native engineering looks like at ThredUp. Partner with engineering, product, and executive leadership to turn an undefined space into a roadmap, carry it from idea to shipped, and let real customer usage drive what comes next. Our stack: Ruby on Rails, Java/JVM, MySQL, Kafka, Redis, Sidekiq, OpenSearch, AWS, Kubernetes, Terraform. Apollo GraphQL API gateway. React, PWA, native iOS and Android. No prior experience with any particular piece required. 5+ years of software engineering experience, owning systems end to end from ambiguous problem to production. Fluent daily use of LLMs and agentic coding tools, with strong instincts for where AI output needs human judgment. Experience building or deploying systems powered by LLMs, and an understanding of how model behavior shapes product experience. Strong API and integration design skills, for interfaces consumed by other systems rather than by people. Depth in backend engineering with the range to work across the stack. Genuine curiosity about a space that changes monthly \u2014 new protocols, new tooling, new model capabilities \u2014 and the habit of keeping up with it. Comfort working from a blank page without a surrounding team to make progress. The judgment to scope a problem, put a plan behind it, and drive it to shipped rather than exploring indefinitely. Clear communication with engineers and non-technical executives alike. Familiarity with the Agentic Commerce Protocol (ACP), MCP, or other emerging agentic-commerce standards is a plus. E-commerce or marketplace experience is a plus. Experience having built something from zero, whether at a startup or inside a larger company is a plus. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Remote, California","country":"United States of America","postalCode":"94607","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1662","standardisedCity":"Remote","locationAccuracyLevel":"address","jobFamily":"Software Development","externalTracking":false,"SupervisoryOrg":"Engineering (Michael Rocco)","visibilityType":"External","longitude":"0.0","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":4.9E-324,"lat":4.9E-324},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"2005.P4","stateCountry":"California, United States of America","jobId":"1662","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"2005.P4","jobUpdated":"2026-09-22T05:30:16.365Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"","primaryLocaleCategory":"Engineering","description":"<p><b>About ThredUp</b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:inherit\"></p><p><b>How You Will Make An Impact</b><br />A generation of shoppers is starting to find what they want by asking an AI agent instead of browsing a website. The marketplaces those agents can read, understand, and buy from will win that traffic; the ones they can't won't get surfaced at all. As our first Senior Software Engineer for Agentic Commerce, you'll build the layer that makes 4 million unique secondhand items discoverable and transactable by AI shopping agents, and own how ThredUp shows up when someone asks an agent to find them a dress for a wedding.</p><p><br />This is early, open territory. The standards are young, customer behaviors are still forming, and there's no established playbook to follow. You'll partner closely with engineering and product leadership to give the space shape \u2014 working out what's worth building, making the architectural decisions together, and getting real functionality in front of customers to learn from. For the first stretch you'll be the primary engineer on this work, with broad ownership of how it comes together. You'll report to our Senior Director of Engineering.</p><p><br /><b>In This Role You'll Get To:</b></p><ul><li>Design and build the agentic-commerce layer end to end \u2014 from exposing our catalog, pricing, and inventory to AI shopping agents through cart, checkout, and order handoff \u2014 defining the integration surface rather than inheriting one.</li><li>Own how ThredUp gets discovered and surfaced by LLM-driven shopping agents, including the structured data that makes 4M+ unique, single-SKU items legible to machines.</li><li>Prototype quickly against real agent platforms, then harden what proves out into production-grade services \u2014 working across the stack, wherever the problem lives.</li><li>Use AI tools and agentic workflows as a core part of how you build, setting the bar for what AI-native engineering looks like at ThredUp.</li><li>Partner with engineering, product, and executive leadership to turn an undefined space into a roadmap, carry it from idea to shipped, and let real customer usage drive what comes next.</li><li>Our stack: Ruby on Rails, Java/JVM, MySQL, Kafka, Redis, Sidekiq, OpenSearch, AWS, Kubernetes, Terraform. Apollo GraphQL API gateway. React, PWA, native iOS and Android. No prior experience with any particular piece required.</li></ul><p><br /><b>What We're Looking For:</b></p><ul><li>5+ years of software engineering experience, owning systems end to end from ambiguous problem to production.</li><li>Fluent daily use of LLMs and agentic coding tools, with strong instincts for where AI output needs human judgment.</li><li>Experience building or deploying systems powered by LLMs, and an understanding of how model behavior shapes product experience.</li><li>Strong API and integration design skills, for interfaces consumed by other systems rather than by people.</li><li>Depth in backend engineering with the range to work across the stack. Design judgment matters more here than which languages you've used.</li><li>Genuine curiosity about a space that changes monthly \u2014 new protocols, new tooling, new model capabilities \u2014 and the habit of keeping up with it.</li><li>Comfort working from a blank page without a surrounding team to make progress.</li><li>The judgment to scope a problem, put a plan behind it, and drive it to shipped rather than exploring indefinitely.</li><li>Clear communication with engineers and non-technical executives alike.</li><li>Familiarity with the Agentic Commerce Protocol (ACP), MCP, or other emerging agentic-commerce standards is a plus.</li><li>E-commerce or marketplace experience is a plus.</li><li>Experience having built something from zero, whether at a startup or inside a larger company is a plus.</li></ul><p><br />Many ThredUp employees also have the opportunity to own shares of ThredUp stock, ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp's Employee Stock Purchase Plan. Subject to eligibility requirements, you'll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance.<br />\u00A0</p><p><span>This role is not eligible for visa sponsorship.</span></p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>4-day work week, with most Fridays off</span></p></li><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) + 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth</span></p></li></ul><p></p><p></p><p><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p></p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport@ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</span></p>","cityStateZipCode":"Remote, California, 94607","locale":"en_US","title":"Senior Software Engineer, Agentic Commerce","jobSeqNo":"THRTHRUS1662EXTERNALENUS","postedDate":"2026-09-21T00:00:00.000+0000","postingStatus":"OPEN","postedDateTrack":["2026-09-21T00:00:00.000Z"],"ml_highlight":"Exciting opportunity for a Senior Software Engineer to design and build the agentic-commerce layer, enabling unique secondhand items to be discovered and surfaced by AI shopping agents. Lead end-to-end system development and collaborate with cross-functional teams. Ideal for experienced engineers with a strong background in backend systems and AI-driven solutions.","dateCreated":"2026-09-18T15:40:16.215+0000","hiringFirstName":"","primaryLocation":"Remote
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","externalApply":false,"cityState":"Remote","country":"Poland","postalCode":"00-001","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1546","standardisedCity":"Remote","locationAccuracyLevel":"address","jobFamily":"Systems Development","externalTracking":false,"SupervisoryOrg":"Engineering (Oleksii Asiutin)","visibilityType":"External","longitude":"0.0","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":4.9E-324,"lat":4.9E-324},"workerSubType":"Non-Employee","secondaryInternalQuestionnaireId":"","JobProfile":"2002.P4","stateCountry":"Poland","jobId":"1546","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"2002.P4","jobUpdated":"2026-07-09T06:14:35.454Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"Igor Podolsky (Terminated)","titlenew":"Senior Engineer, Infrastructure","primaryLocaleCategory":"Engineering","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p></p><p><b>How You Will Make An Impact:</b><br />As a Senior Engineer, Infrastructure, you will design, build, and evolve the core infrastructure that powers ThredUP, with a particular focus on the reliability, performance, and operability of our database estate. Reporting to the Director of Engineering, you\u2019ll lead cross-team initiatives and partner with stakeholders to ensure our systems are scalable, cost-effective, and secure.</p><p></p><p>This is an infrastructure-first role for an engineer who is equally comfortable owning production AWS Aurora (MySQL, PostgreSQL). You\u2019ll spend most of your time on cloud-native infrastructure, orchestration, and automation, while serving as the team\u2019s go-to person for database operations, performance tuning, and safe schema evolution. You will play a key role in defining our technical direction and ensuring our platform enables the rapid growth of our marketplace.</p><p></p><p><b>In This Role You'll Get To:</b><br />Scope & Impact</p><ul><li><p>Lead or significantly contribute to medium-to-large infrastructure projects crossing multiple engineering teams.</p></li><li><p>Serve as a domain expert in cloud infrastructure, orchestration, observability, and platform automation, and as the team\u2019s primary owner of database reliability and performance.</p></li><li><p>Ensure ThredUP\u2019s infrastructure evolves to support scale, resilience, and developer productivity.</p></li></ul><p></p><p>Technical Execution</p><ul><li><p>Architect and implement highly available, secure, and cost-efficient cloud infrastructure using AWS, Kubernetes (EKS), and Terraform.</p></li><li><p>Drive improvements in CI/CD, observability, networking, and security across the platform.</p></li><li><p>Provide high-quality, impactful technical contributions across infrastructure projects, setting engineering standards.</p></li><li><p>Participate in and lead design reviews, providing constructive feedback and driving engineering excellence.</p></li></ul><p></p><p>Database Engineering</p><ul><li><p>Operate, monitor, and tune AWS Aurora and RDS clusters (MySQL and PostgreSQL), including parameter groups, maintenance, minor/major upgrades, and point-in-time restores.</p></li><li><p>Own HA and replication behavior: respond to failovers, work with cluster vs. instance endpoints, and run the checks required before promoting a reader to writer.</p></li><li><p>Triage and resolve CPU/IO/locking/replication incidents; analyze slow query logs and EXPLAIN/EXPLAIN ANALYZE plans to produce immediate mitigations and long-term fixes.</p></li><li><p>Plan and execute zero-downtime schema changes with safe rollback paths (online DDL, gh-ost / pt-online-schema-change, pg_repack, logical replication, trigger-based backfills).</p></li><li><p>Partner with application teams to remove N+1 queries, tune indexes, and rewrite inefficient predicates; design partitioning and retention for high-write tables.</p></li><li><p>Design, execute, and regularly validate backup and disaster-recovery procedures.</p></li></ul><p></p><p>Ownership</p><ul><li><p>Act as an expert in infrastructure design, performance, and operations across multiple systems and services.</p></li><li><p>Promote shared ownership of infrastructure by driving documentation, tooling, and process improvements.</p></li><li><p>Monitor and optimize system performance, ensuring reliability while protecting teams from burnout.</p></li></ul><p></p><p>Leadership & Collaboration</p><ul><li><p>Build relationships with engineering teams, product managers, and cross-functional partners to ensure infrastructure supports company goals.</p></li><li><p>Contribute to defining strategic technical direction, setting infrastructure roadmaps, and guiding prioritization.</p></li><li><p>Advocate for best practices in reliability, security, and cost management.</p></li><li><p>Ensure knowledge is shared within the team, reducing single points of failure.</p></li></ul><p></p><p><b>What we are looking for:</b></p><ul><li><p>6+ years of relevant industry experience with a Bachelor\u2019s degree in Computer Science, Engineering, or related field (or equivalent experience).</p></li><li><p>Hands-on experience operating MySQL and PostgreSQL in production (Aurora/RDS preferred), including indexing strategies, transactions, locking/MVCC, and performance tuning.</p></li><li><p>Demonstrated experience performing zero-downtime schema changes with safe rollbacks.</p></li><li><p>Proven track record of designing and scaling infrastructure for distributed, service-oriented architectures.</p></li><li><p>Expertise in AWS (EKS, RDS, IAM, cost optimization).</p></li><li><p>Proficiency with Kubernetes and Terraform.</p></li><li><p>Experience with CI/CD pipelines and practices (e.g., Jenkins, GitHub Actions, or ArgoCD \u2013 one or more).</p></li><li><p>Experience with observability and monitoring tooling (Datadog, CloudWatch, or similar), including slow query and error log analysis.</p></li><li><p>Ability to diagnose connectivity issues affecting database access (security groups, VPC routes/TGW, VPN, DNS).</p></li><li><p>Scripting and automation skills (Python, Bash, or similar).</p></li><li><p>Excellent communication and collaboration skills.</p></li></ul><p></p><p><b>Additional skills that are a plus:</b></p><ul><li><p>Experience with Teleport (or similar DB proxying) and IAM DB authentication.</p></li><li><p>Experience tuning Postgres autovacuum and designing partition-based retention policies.</p></li><li><p>Terraform/Terragrunt module design for RDS/Aurora clusters and snapshot restores.</p></li><li><p>Familiarity with service mesh (Istio) and edge/WAF tooling (Cloudflare).</p></li><li><p>Familiarity with data infrastructure (Airflow, Databricks) and messaging/streaming systems (RabbitMQ, Kafka, DynamoDB, MongoDB).</p></li><li><p>Knowledge of network security, vulnerability management, and incident response best practices.</p></li><li><p>Experience with Rollbar or centralized logging pipelines.</p></li><li><p>Experience in fintech, testing automation, and/or compliance-heavy environments (GDPR, SOC2).</p></li><li><p>Prior leadership in scaling platforms for e-commerce or high-growth startups.</p></li></ul><p></p><p><b>What We Offer</b></p><ul><li><p><span><span>Monthly allowance for insurance/education ($200 gross).</span></span></p></li><li><p><span><span>50% paid sabbatical after 3 year anniversary.</span></span></p></li><li><p><span><span>Paid parental leave for new mothers and fathers.</span></span></p></li><li><p><span><span>IT Kit.</span></span></p></li></ul><p></p><p><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p></p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport@ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact . ThredUp is looking for a Product Designer to join our team. For anyone who wants to shop or sell second hand, ThredUp\u2019s design and research team provides joyful, crafted, and meaningful user experiences that execute on ThredUp\u2019s mission. In this role, you will support high impact, high visibility projects focusing on inventing the future of our core selling experience. Day to day you can expect to partner closely with product management, data science, brand marketing, content, research and engineering to develop products within our core marketplace experience. In this Role You\u2019ll Get To. Collaborate with product management partners to refine product strategy & project goals, brainstorm ideas, define customer workflows, prototype interactions, conduct research and launch new products and services. Oversee and provide design deliverables for product initiatives from insight to strategy to launch across native apps and mobile web. Conduct user research to understand user needs and pain points. Conduct usability testing and gather feedback to improve designs. Imagine creative product ideas, not limiting yourself to patterns that have been established in the last decade. Collaborate with brand, content, and creative partners to ensure that ThredUp\u2019\u2019s brand permeates every aspect of the product experience. Partner with engineering to implement meaningful, crafted user experiences. Work with a passionate team of product designers and UX researchers to continuously improve internal team processes and raise ThredUp\u2019s bar for quality and innovation . Ship highly crafted and joyful experiences that advance ThredUp\u2019s mission of inspiring a new generation of consumers to think secondhand first. What We\u2019re Looking For. 3-5 years of experience as a digital product designer shipping products on cross functional teams. You have a strong portfolio of shipped products that showcases your craftsmanship and demonstrates a strong understanding of user-centered, insights-driven design process. You have a high level of fluency with diagramming, wireframing, and prototyping tools such as Figma as well as AI native tools like Claude Code. Ideally prototype in code and have even shipped code into production. You have experience designing across platforms and demonstrate an understanding of technical constraints as they apply to each platform (web, iOS, Android). Experience working solo or with user research teams to conduct user testing, mixed methods research, and usability evaluations. Communicative: you demonstrate excellent communication and collaboration skills across teams and stakeholders. Data driven: you have exposure collaborating with business and data science stakeholders to ensure that you stay focused on business objectives and to develop metrics that quantify the impact of your work. Self-motivated, agile-mindset: you can prioritize and manage trade-offs in a fast paced environment to meet critical project deadlines both independently and as part of a team . Self-aware: you have a growth mindset, want to learn from the team to better your craft, and have a low-ego approach to working with others. Curious and future thinking: you have natural curiosity and perseverance. You are interested in emerging technology (e.g. AI) and how it can be leveraged both to improve customer experience and to make your own workflows more efficient. Bachelor's or Master\u2019s degree in design, psychology, computer science, or a related field. At ThredUp, your base pay is one part of your total compensation package. This role pays between $159,000 and $180,000, and your actual base pay will depend on your skills, qualifications, experience, and location. Many ThredUp employees also have the opportunity to own shares of ThredUp stock. ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp\u2019s Employee Stock Purchase Plan. Subject to eligibility requirements, you\u2019ll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance. This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with Fridays off. Hybrid work environment: 3 days in the office and 1 day remote each week. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","jobDeletedOn":"2026-09-17T02:47:21.171Z","ml_Description":"A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. In this role, you will support high impact, high visibility projects focusing on inventing the future of our core selling experience. Day to day you can expect to partner closely with product management, data science, brand marketing, content, research and engineering to develop products within our core marketplace experience. Collaborate with product management partners to refine product strategy & project goals, brainstorm ideas, define customer workflows, prototype interactions, conduct research and launch new products and services. Oversee and provide design deliverables for product initiatives from insight to strategy to launch across native apps and mobile web. Conduct user research to understand user needs and pain points. Conduct usability testing and gather feedback to improve designs. Collaborate with brand, content, and creative partners to ensure that ThredUp\u2019\u2019s brand permeates every aspect of the product experience. Partner with engineering to implement meaningful, crafted user experiences. Work with a passionate team of product designers and UX researchers to continuously improve internal team processes and raise ThredUp\u2019s bar for quality and innovation . What We\u2019re Looking For. 3-5 years of experience as a digital product designer shipping products on cross functional teams. You have a strong portfolio of shipped products that showcases your craftsmanship and demonstrates a strong understanding of user-centered, insights-driven design process. You have a high level of fluency with diagramming, wireframing, and prototyping tools such as Figma as well as AI native tools like Claude Code. You have experience designing across platforms and demonstrate an understanding of technical constraints as they apply to each platform (web, iOS, Android). Experience working solo or with user research teams to conduct user testing, mixed methods research, and usability evaluations. Communicative: you demonstrate excellent communication and collaboration skills across teams and stakeholders. Data driven: you have exposure collaborating with business and data science stakeholders to ensure that you stay focused on business objectives and to develop metrics that quantify the impact of your work. Self-motivated, agile-mindset: you can prioritize and manage trade-offs in a fast paced environment to meet critical project deadlines both independently and as part of a team . Self-aware: you have a growth mindset, want to learn from the team to better your craft, and have a low-ego approach to working with others. Curious and future thinking: you have natural curiosity and perseverance. You are interested in emerging technology (e.g. AI) and how it can be leveraged both to improve customer experience and to make your own workflows more efficient. Bachelor's or Master\u2019s degree in design, psychology, computer science, or a related field. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. ","externalApply":false,"cityState":"Oakland, California","country":"United States of America","postalCode":"94607","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1659","standardisedCity":"Oakland","locationAccuracyLevel":"address","jobFamily":"UI/UX Design","externalTracking":false,"SupervisoryOrg":"Kelsey Brennan","visibilityType":"External","longitude":"-122.2734084","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-122.2734084,"lat":37.80135},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"3003.P3","stateCountry":"California, United States of America","jobId":"1659","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","jobReopenedOn":"2026-09-22T15:33:26.013Z","profileId":"3003.P3","jobUpdated":"2026-09-27T05:30:15.275Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"Sarah Olson (Terminated)","titlenew":"Product Designer","primaryLocaleCategory":"Product & Design","description":"<p><b>About ThredUp</b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p></p><p><b><b>How You Will Make An Impact\u00A0</b></b></p><p><span>ThredUp is looking for a Product Designer to join our team. For anyone who wants to shop or sell second hand, ThredUp\u2019s design and research team provides joyful, crafted, and meaningful user experiences that execute on ThredUp\u2019s mission. In this role, you will support high impact, high visibility projects focusing on inventing the future of our core selling experience. Day to day you can expect to partner closely with product management, data science, brand marketing, content, research and engineering to develop products within our core marketplace experience.</span></p><p></p><p></p><p><b><b>In this Role You\u2019ll Get To:</b></b></p><ul><li><p><span>Collaborate with product management partners to refine product strategy & project goals, brainstorm ideas, define customer workflows, prototype interactions, conduct research and launch new products and services</span></p></li><li><p><span>Oversee and provide design deliverables for product initiatives from insight to strategy to launch across native apps and mobile web</span></p></li><li><p><span>Conduct user research to understand user needs and pain points. Conduct usability testing and gather feedback to improve designs</span></p></li><li><p><span>Imagine creative product ideas, not limiting yourself to patterns that have been established in the last decade</span></p></li><li><p><span>Collaborate with brand, content, and creative partners to ensure that ThredUp\u2019\u2019s brand permeates every aspect of the product experience</span></p></li><li><p><span>Partner with engineering to implement meaningful, crafted user experiences</span></p></li><li><p><span>Work with a passionate team of product designers and UX researchers to continuously improve internal team processes and raise ThredUp\u2019s bar for quality and innovation\u00A0</span></p></li><li><p><span>Ship highly crafted and joyful experiences that advance ThredUp\u2019s mission of inspiring a new generation of consumers to think secondhand first.</span></p></li></ul><p></p><p><b><b>What We\u2019re Looking For:</b></b></p><ul><li><p><span>3-5 years of experience as a digital product designer shipping products on cross functional teams</span></p></li><li><p><span>You have a strong portfolio of shipped products that showcases your craftsmanship and demonstrates a strong understanding of user-centered, insights-driven design process</span></p></li><li><p><span>You have a high level of fluency with diagramming, wireframing, and prototyping tools such as Figma as well as AI native tools like Claude Code. Ideally prototype in code and have even shipped code into production.</span></p></li><li><p><span>You have experience designing across platforms and demonstrate an understanding of technical constraints as they apply to each platform (web, iOS, Android)</span></p></li><li><p><span>Experience working solo or with user research teams to conduct user testing, mixed methods research, and usability evaluations</span></p></li><li><p><span>Communicative: you demonstrate excellent communication and collaboration skills across teams and stakeholders</span></p></li><li><p><span>Data driven: you have exposure collaborating with business and data science stakeholders to ensure that you stay focused on business objectives and to develop metrics that quantify the impact of your work</span></p></li><li><p><span>Self-motivated, agile-mindset: you can prioritize and manage trade-offs in a fast paced environment to meet critical project deadlines both independently and as part of a team\u00A0</span></p></li><li><p><span>Self-aware: you have a growth mindset, want to learn from the team to better your craft, and have a low-ego approach to working with others</span></p></li><li><p><span>Curious and future thinking: you have natural curiosity and perseverance. 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Subject to eligibility requirements, you\u2019ll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance.</span></p><p></p><p><span>This role is not eligible for visa sponsorship.</span></p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>4-day work week, with Fridays off</span></p></li><li><p><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) + 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth</span></p></li></ul><p></p><p>\u00A0</p><p><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. 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On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Willingness to Learn: Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Adaptability: Adjusting easily to change and shifting priorities. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. Focus & Positivity: Bring attention to detail, speed, and an upbeat attitude to every shift. PM Shift Hours: Monday-Thursday @ 4pm-2:30am. Why You\u2019ll Love Working Here. Starting Pay: $17/hr for PM shift. Pay is based on shift worked and shift differentials may change. Weekly Pay: Every Friday is FriYAY. Pay For Performance: Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter. Day 1 Benefits: Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc. Work-Life Balance: You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary. Predictable Schedules: Our shift times are consistent so you know what to expect. Optional Overtime: Is available at certain times of the year. Music-Friendly Shifts: Headphones (bone conductor) allowed at most stations\u2014work to your own playlist. Casual & Fun Environment: This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe. Air-conditioned Distribution Centers: Stay cool while you work. Growth Opportunities: We reward and recognize top performers with swag, promotions, and higher pay. Employee Discount: Extra savings on already affordable styles. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. 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A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. You must be at least 18 years old and have basic English literacy skills. 1. 2. What You\u2019ll Do. ","externalApply":false,"cityState":"Suwanee, Georgia","country":"United States of America","postalCode":"30024","hasPrimaryQuestionnaire":"no","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1665","standardisedCity":"Suwanee","locationAccuracyLevel":"address","jobFamily":"Ops Support","externalTracking":false,"SupervisoryOrg":"On Station Roles (Diana Watson)","visibilityType":"External","longitude":"-84.0208787","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-84.0208787,"lat":34.0444023},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"4002.TM","stateCountry":"Georgia, United States of America","jobId":"1665","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"4002.TM","jobUpdated":"2026-09-28T05:30:15.508Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Team Member - Apparel Processing (PM Shift)","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p><span>As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale.</span><b><span> </span><b>Your mission has two parts:</b></b></p><p><span>1. Ensure clothing meets our quality standards</span></p><p><span>2. Provide accurate product details</span><br />\u00A0</p><p><b><b>What You\u2019ll Do</b></b></p><ul><li><p><span>Open and unpack bags of gently used clothing from customers</span></p></li><li><p><span>Conduct quality checks on each garment</span></p></li><li><p><span>Use a USB scanner and iPad app with step-by-step prompts</span></p></li><li><p><span>Record details such as brand, size, gender, category, and condition</span></p></li><li><p><span>Photograph tags to capture product information</span></p></li></ul><p></p><p><b><b>What This Role Requires</b></b></p><ul><li><p><b><b>On-Your-Feet Work: </b></b><span>Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift.</span></p></li><li><p><b><b>Performance:</b><span> </span></b><span>Achieving goals in a fast-paced, metrics-driven environment.</span></p></li><li><p><b><b>Willingness to Learn: </b></b><span>Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed.</span></p></li><li><p><b><b>Tech Comfort: </b></b><span>Comfortable using tablets, scanners, and basic apps.</span></p></li><li><p><b><b>Adaptability:</b><span> </span></b><span>Adjusting easily to change and shifting priorities.</span></p></li><li><p><b>Reliability:</b> <span>Maintaining consistent attendance, on-time arrival, and teamwork.</span></p></li><li><p><b><b>Focus & Positivity: </b></b><span>Bring attention to detail, speed, and an upbeat attitude to every shift.</span><br />\u00A0</p></li></ul><p><b><b>PM Shift Hours: </b></b>Monday-Thursday @ 4pm-2:30am<br />\u00A0</p><p><b><b>Why You\u2019ll Love Working Here</b></b></p><ul><li><p><b><b>Starting Pay: </b></b>$17/hr for PM shift. <i>Pay is based on shift worked and shift differentials may change.</i></p></li><li><p><b><b>Weekly Pay:</b><span> </span></b><span>Every Friday is FriYAY.</span></p></li><li><p><b><b>Pay For Performance: </b></b><span>Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter.</span></p></li><li><p><b><b>Day 1 Benefits:</b><span> </span></b><span>Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc.</span></p></li><li><p><b><b>Work-Life Balance:</b><span> </span></b> <span>You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary.</span></p></li><li><p><b><b>Predictable Schedules:</b><span> </span></b><span>Our shift times are consistent so you know what to expect.</span></p></li><li><p><b><b>Optional Overtime:</b><span> </span></b><span>Is available at certain times of the year.\u00A0</span></p></li><li><p><b><b>Music-Friendly Shifts:</b><span> </span></b><span>Headphones (bone conductor) allowed at most stations\u2014work to your own playlist.</span></p></li><li><p><b><b>Casual & Fun Environment: </b></b><span>This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe.</span></p></li><li><p><b><b>Air-conditioned Distribution Centers:</b><span> </span></b><span>Stay cool while you work.</span></p></li><li><p><b><b>Growth Opportunities:</b><span> </span></b><span>We reward and recognize top performers with swag, promotions, and higher pay.</span></p></li><li><p><b><b>Employee Discount:</b><span> </span></b><span>Extra savings on already affordable styles.</span></p></li></ul><p></p><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO + paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport@thredup.com\" target=\"_blank\"><span>disabilitysupport@thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Your mission has two parts. 1. Ensure clothing meets our quality standards. 2. Provide accurate product details. What You\u2019ll Do. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Record details such as brand, size, gender, category, and condition. Photograph tags to capture product information. What This Role Requires. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Willingness to Learn: Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Adaptability: Adjusting easily to change and shifting priorities. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. Focus & Positivity: Bring attention to detail, speed, and an upbeat attitude to every shift. WKND Shift Hours: Friday-Sunday @ 6am-6pm. Why You\u2019ll Love Working Here. Starting Pay: $18/hr for WKND shift ($17 base + $1.00 differential). Pay is based on shift worked and shift differentials may change. Weekly Pay: Every Friday is FriYAY. Pay For Performance: Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter. Day 1 Benefits: Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc. Work-Life Balance: You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary. Predictable Schedules: Our shift times are consistent so you know what to expect. Optional Overtime: Is available at certain times of the year. Music-Friendly Shifts: Headphones (bone conductor) allowed at most stations\u2014work to your own playlist. Casual & Fun Environment: This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe. Air-conditioned Distribution Centers: Stay cool while you work. Growth Opportunities: We reward and recognize top performers with swag, promotions, and higher pay. Employee Discount: Extra savings on already affordable styles. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Ensure clothing meets our quality standards. Provide accurate product details. What You\u2019ll Do. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Photograph tags to capture product information. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. You must be at least 18 years old and have basic English literacy skills. ","externalApply":false,"cityState":"Lancaster, Texas","country":"United States of America","postalCode":"75134","hasPrimaryQuestionnaire":"no","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1607","standardisedCity":"Lancaster","locationAccuracyLevel":"address","jobFamily":"Ops Support","externalTracking":false,"SupervisoryOrg":"On Station Roles (Keshia Crawford)","visibilityType":"External","longitude":"-96.8202937","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-96.8202937,"lat":32.6390616},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"4002.TM","stateCountry":"Texas, United States of America","jobId":"1607","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"4002.TM","jobUpdated":"2026-09-29T10:40:50.182Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Team Member - Apparel Processing (WKND Shift)","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p></p><p><span>As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale.</span><b><span> </span><b>Your mission has two parts:</b></b></p><p><span>1. Ensure clothing meets our quality standards</span></p><p><span>2. Provide accurate product details</span><br />\u00A0</p><p><b><b>What You\u2019ll Do</b></b></p><ul><li><p><span>Open and unpack bags of gently used clothing from customers</span></p></li><li><p><span>Conduct quality checks on each garment</span></p></li><li><p><span>Use a USB scanner and iPad app with step-by-step prompts</span></p></li><li><p><span>Record details such as brand, size, gender, category, and condition</span></p></li><li><p><span>Photograph tags to capture product information</span></p></li></ul><p></p><p><b><b>What This Role Requires</b></b></p><ul><li><p><b><b>On-Your-Feet Work: </b></b><span>Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift.</span></p></li><li><p><b><b>Performance:</b><span> </span></b><span>Achieving goals in a fast-paced, metrics-driven environment.</span></p></li><li><p><b><b>Willingness to Learn: </b></b><span>Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed.</span></p></li><li><p><b><b>Tech Comfort: </b></b><span>Comfortable using tablets, scanners, and basic apps.</span></p></li><li><p><b><b>Adaptability:</b><span> </span></b><span>Adjusting easily to change and shifting priorities.</span></p></li><li><p><b>Reliability:</b> <span>Maintaining consistent attendance, on-time arrival, and teamwork.</span></p></li><li><p><b><b>Focus & Positivity: </b></b><span>Bring attention to detail, speed, and an upbeat attitude to every shift.</span><br />\u00A0</p></li></ul><p><b><b>WKND Shift Hours: </b></b> Friday-Sunday @ 6am-6pm<br />\u00A0</p><p><b><b>Why You\u2019ll Love Working Here</b></b></p><ul><li><p><b><b>Starting Pay:</b></b>\u00A0 $18/hr for WKND shift ($17 base + $1.00 differential). <i>Pay is based on shift worked and shift differentials may change.</i></p></li><li><p><b><b>Weekly Pay:</b><span> </span></b><span>Every Friday is FriYAY.</span></p></li><li><p><b><b>Pay For Performance: </b></b><span>Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter.</span></p></li><li><p><b><b>Day 1 Benefits:</b><span> </span></b><span>Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc.</span></p></li><li><p><b><b>Work-Life Balance:</b><span> </span></b>You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary.</p></li><li><p><b><b>Predictable Schedules:</b><span> </span></b><span>Our shift times are consistent so you know what to expect.</span></p></li><li><p><b><b>Optional Overtime:</b><span> </span></b><span>Is available at certain times of the year.\u00A0</span></p></li><li><p><b><b>Music-Friendly Shifts:</b><span> </span></b><span>Headphones (bone conductor) allowed at most stations\u2014work to your own playlist.</span></p></li><li><p><b><b>Casual & Fun Environment: </b></b><span>This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe.</span></p></li><li><p><b><b>Air-conditioned Distribution Centers:</b><span> </span></b><span>Stay cool while you work.</span></p></li><li><p><b><b>Growth Opportunities:</b><span> </span></b><span>We reward and recognize top performers with swag, promotions, and higher pay.</span></p></li><li><p><b><b>Employee Discount:</b><span> </span></b><span>Extra savings on already affordable styles.</span></p></li></ul><p></p><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO + paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport@thredup.com\" target=\"_blank\"><span>disabilitysupport@thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</p><p></p><p><b>Before you go, our legal team wants you to know...</b>You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.</p>","cityStateZipCode":"Lancaster, Texas, 75134","locale":"en_US","title":"Team Member - Apparel Processing (WKND Shift)","jobSeqNo":"THRTHRUS1607EXTERNALENUS","postedDate":"2026-09-08T00:00:00.000+0000","postingStatus":"OPEN","postedDateTrack":["2026-09-08T00:00:00.000Z"],"ml_highlight":"Join our team as a Team Member in Apparel Processing, where you will inspect and prepare secondhand clothing for resale. Ensure quality standards and provide accurate product details. Ideal for candidates comfortable with physical work, adaptability, and a positive, detail-oriented approach.","dateCreated":"2026-08-13T07:57:16.236+0000","hiringFirstName":"","primaryLocation":"3800 N. I-35E
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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Your mission has two parts. 1. Ensure clothing meets our quality standards. 2. Provide accurate product details. What You\u2019ll Do. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Record details such as brand, size, gender, category, and condition. Photograph tags to capture product information. What This Role Requires. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Willingness to Learn: Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Adaptability: Adjusting easily to change and shifting priorities. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. Focus & Positivity: Bring attention to detail, speed, and an upbeat attitude to every shift. WKDN PM Shift Hours: Friday-Sunday @ 12pm-12am. Why You\u2019ll Love Working Here. Starting Pay: $18/hr for WKND shift ($17 base + $1 differential). Pay is based on shift worked and shift differentials may change. Pay For Performance: Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter. Day 1 Benefits: Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc. Work-Life Balance: You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary. Predictable Schedules: Our shift times are consistent so you know what to expect. Optional Overtime: Is available at certain times of the year. Music-Friendly Shifts: Headphones (bone conductor) allowed at most stations\u2014work to your own playlist. Casual & Fun Environment: This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe. Air-conditioned Distribution Centers: Stay cool while you work. Growth Opportunities: We reward and recognize top performers with swag, promotions, and higher pay. Employee Discount: Extra savings on already affordable styles. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Ensure clothing meets our quality standards. Provide accurate product details. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Photograph tags to capture product information. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. You must be at least 18 years old and have basic English literacy skills. ","externalApply":false,"cityState":"Suwanee, Georgia","country":"United States of America","postalCode":"30024","hasPrimaryQuestionnaire":"no","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1605","standardisedCity":"Suwanee","locationAccuracyLevel":"address","jobFamily":"Ops Support","externalTracking":false,"SupervisoryOrg":"On Station Roles (Sharron Roberts)","visibilityType":"External","longitude":"-84.0208787","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-84.0208787,"lat":34.0444023},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"4002.TM","stateCountry":"Georgia, United States of America","jobId":"1605","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"4002.TM","jobUpdated":"2026-09-29T10:40:50.182Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Team Member - Apparel Processing (WKND AM Shift)","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p></p><p><span>As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale.</span><b><span> </span><b>Your mission has two parts:</b></b></p><p><span>1. Ensure clothing meets our quality standards</span></p><p><span>2. Provide accurate product details</span><br />\u00A0</p><p><b><b>What You\u2019ll Do</b></b></p><ul><li><p><span>Open and unpack bags of gently used clothing from customers</span></p></li><li><p><span>Conduct quality checks on each garment</span></p></li><li><p><span>Use a USB scanner and iPad app with step-by-step prompts</span></p></li><li><p><span>Record details such as brand, size, gender, category, and condition</span></p></li><li><p><span>Photograph tags to capture product information</span></p></li></ul><p></p><p><b><b>What This Role Requires</b></b></p><ul><li><p><b><b>On-Your-Feet Work: </b></b><span>Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift.</span></p></li><li><p><b><b>Performance:</b><span> </span></b><span>Achieving goals in a fast-paced, metrics-driven environment.</span></p></li><li><p><b><b>Willingness to Learn: </b></b><span>Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed.</span></p></li><li><p><b><b>Tech Comfort: </b></b><span>Comfortable using tablets, scanners, and basic apps.</span></p></li><li><p><b><b>Adaptability:</b><span> </span></b><span>Adjusting easily to change and shifting priorities.</span></p></li><li><p><b>Reliability:</b> <span>Maintaining consistent attendance, on-time arrival, and teamwork.</span></p></li><li><p><b><b>Focus & Positivity: </b></b><span>Bring attention to detail, speed, and an upbeat attitude to every shift.</span><br />\u00A0</p></li></ul><p><b><b>WKDN PM Shift Hours: </b></b> Friday-Sunday @ 12pm-12am<br />\u00A0</p><p><b><b>Why You\u2019ll Love Working Here</b></b></p><ul><li><p><b><b>Starting Pay: </b></b> $18/hr for WKND shift ($17 base + $1 differential). <i>Pay is based on shift worked and shift differentials may change.</i></p></li><li><p><b><b>Pay For Performance: </b></b><span>Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter.</span></p></li><li><p><b><b>Day 1 Benefits:</b><span> </span></b><span>Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc.</span></p></li><li><p><b><b>Work-Life Balance:</b><span> </span></b>You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary.</p></li><li><p><b><b>Predictable Schedules:</b><span> </span></b><span>Our shift times are consistent so you know what to expect.</span></p></li><li><p><b><b>Optional Overtime:</b><span> </span></b><span>Is available at certain times of the year.\u00A0</span></p></li><li><p><b><b>Music-Friendly Shifts:</b><span> </span></b><span>Headphones (bone conductor) allowed at most stations\u2014work to your own playlist.</span></p></li><li><p><b><b>Casual & Fun Environment: </b></b><span>This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe.</span></p></li><li><p><b><b>Air-conditioned Distribution Centers:</b><span> </span></b><span>Stay cool while you work.</span></p></li><li><p><b><b>Growth Opportunities:</b><span> </span></b><span>We reward and recognize top performers with swag, promotions, and higher pay.</span></p></li><li><p><b><b>Employee Discount:</b><span> </span></b><span>Extra savings on already affordable styles.</span></p></li></ul><p></p><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO + paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport@thredup.com\" target=\"_blank\"><span>disabilitysupport@thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME\u2019s Best Inventions 2024, TIME's Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact. At ThredUp, we are at the forefront of processing unique secondhand clothing at unparalleled volumes and are seeking a Senior Automation Engineer to lead large-scale automation and process improvement programs. As a Senior Automation Engineer at ThredUp, you will drive cross-functional initiatives that optimize system performance and operational design. In this hands-on leadership role, you\u2019ll set technical direction, mentor other engineers, and work closely with vendors and internal stakeholders to deliver scalable solutions that improve efficiency, throughput, and reliability across our fulfillment network. This role offers the opportunity to visit ThredUp facilities in Pennsylvania, Arizona, Georgia, Texas, and Oakland, and to attend supplier sites and trade shows. The position is based on-site in Lancaster, TX. In This Role You\u2019ll Get To. Lead large-scale, complex automation and process improvement programs across ThredUp\u2019s distribution network, from concept through execution. Apply advanced industrial engineering expertise to evaluate diverse operational challenges and develop innovative, scalable solutions. Own program management responsibilities including budget oversight, resource planning, vendor partnerships, and cross-functional alignment. Anticipate risks and proactively establish processes, standards, and guardrails to ensure successful execution and sustainable outcomes. Collaborate with leaders across Operations, Maintenance, Software, Supply Chain, and Finance to align engineering priorities with business objectives. Influence and guide the development of department-level policies, standards, and best practices that support consistent execution of engineering projects across assigned sites, and projects. Represent the Automation and Industrial Engineering function in senior-level discussions, presenting recommendations that balance urgency with long-term vision. Mentor, coach, and provide technical leadership to junior and mid-level engineers, within the Ops Innovation department, building team capability and addressing knowledge gaps. Drive a culture of innovation by encouraging new ideas, soliciting input, and setting ambitious goals for project impact and results. Act as a subject-matter expert, frequently advising stakeholders on complex matters and providing creative solutions that advance company objectives. What We\u2019re Looking For. Bachelor\u2019s degree in Industrial, Mechanical, Manufacturing, or related Engineering field preferred. 6-8 years of related experience with a Bachelor\u2019s degree; or 6 years with a Master\u2019s degree; or 3 years with a PhD; or equivalent work experience. Advanced expertise in industrial engineering methodologies, including simulation modeling, network optimization, advanced statistical analysis as applied within the Ops Innovation scope of work. Proven track record leading large-scale automation, material handling, and operational improvement programs. Ability to connect engineering solutions with business strategy and financial outcomes. Skilled in vendor selection, contract negotiation, and long-term vendor relationship management. Experience establishing department level policies, standards, best practices and cross-functional frameworks that help improve project execution and consistency. Strong ability to anticipate risks, prevent escalations, and guide project team through complex technical and project related challenges. Trusted advisor and adaptable communicator who influences stakeholders connected to department initiatives, inspires accountability, encourages innovation, and uses learnings to drive continuous improvement. Comfortable in a hands-on environment (walking, standing, bending, light lifting). Ability to travel up to 25% or more, depending on business needs. If you don\u2019t like spending your days in a cubicle, this is the perfect position for you. As part of the Automation Team you will be expected to work in dynamic environments, bend down, reach overhead, lift/carry up to 30lbs and push/pull up to 150lbs. Relocation assistance available for eligible candidates. This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with Fridays off. Hybrid work environment: 3 days in the office and 1 day remote each week. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"As a Senior Automation Engineer at ThredUp, you will drive cross-functional initiatives that optimize system performance and operational design. In this hands-on leadership role, you\u2019ll set technical direction, mentor other engineers, and work closely with vendors and internal stakeholders to deliver scalable solutions that improve efficiency, throughput, and reliability across our fulfillment network. Lead large-scale, complex automation and process improvement programs across ThredUp\u2019s distribution network, from concept through execution. Apply advanced industrial engineering expertise to evaluate diverse operational challenges and develop innovative, scalable solutions. Own program management responsibilities including budget oversight, resource planning, vendor partnerships, and cross-functional alignment. Anticipate risks and proactively establish processes, standards, and guardrails to ensure successful execution and sustainable outcomes. Collaborate with leaders across Operations, Maintenance, Software, Supply Chain, and Finance to align engineering priorities with business objectives. Influence and guide the development of department-level policies, standards, and best practices that support consistent execution of engineering projects across assigned sites, and projects. Represent the Automation and Industrial Engineering function in senior-level discussions, presenting recommendations that balance urgency with long-term vision. Mentor, coach, and provide technical leadership to junior and mid-level engineers, within the Ops Innovation department, building team capability and addressing knowledge gaps. Drive a culture of innovation by encouraging new ideas, soliciting input, and setting ambitious goals for project impact and results. Act as a subject-matter expert, frequently advising stakeholders on complex matters and providing creative solutions that advance company objectives. Bachelor\u2019s degree in Industrial, Mechanical, Manufacturing, or related Engineering field preferred. 6-8 years of related experience with a Bachelor\u2019s degree; or 6 years with a Master\u2019s degree; or 3 years with a PhD; or equivalent work experience. Advanced expertise in industrial engineering methodologies, including simulation modeling, network optimization, advanced statistical analysis as applied within the Ops Innovation scope of work. Proven track record leading large-scale automation, material handling, and operational improvement programs. Ability to connect engineering solutions with business strategy and financial outcomes. Skilled in vendor selection, contract negotiation, and long-term vendor relationship management. Experience establishing department level policies, standards, best practices and cross-functional frameworks that help improve project execution and consistency. Strong ability to anticipate risks, prevent escalations, and guide project team through complex technical and project related challenges. Trusted advisor and adaptable communicator who influences stakeholders connected to department initiatives, inspires accountability, encourages innovation, and uses learnings to drive continuous improvement. Comfortable in a hands-on environment (walking, standing, bending, light lifting). Ability to travel up to 25% or more, depending on business needs. 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","externalApply":false,"cityState":"Lancaster, Texas","country":"United States of America","postalCode":"75134","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1454","standardisedCity":"Lancaster","locationAccuracyLevel":"address","jobFamily":"Industrial Engineering","externalTracking":false,"SupervisoryOrg":"Automation Engineering (Cat Soares)","visibilityType":"External","longitude":"-96.8202937","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-96.8202937,"lat":32.6390616},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"2206.P4","stateCountry":"Texas, United States of America","jobId":"1454","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"2206.P4","jobUpdated":"2026-08-11T12:59:37.025Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Senior Automation Engineer","primaryLocaleCategory":"Operations Innovation","description":"<p><b>About ThredUp</b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME\u2019s Best Inventions 2024, TIME's Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p></p><p><b>How You Will Make An Impact</b></p><p><span>At ThredUp, we are at the forefront of processing unique secondhand clothing at unparalleled volumes and are seeking a </span>Senior Automation Engineer <span>to lead large-scale automation and process improvement programs.</span></p><p></p><p><span>As a </span>Senior Automation Engineer<span> at ThredUp, you will drive cross-functional initiatives that optimize system performance and operational design. In this hands-on leadership role, you\u2019ll set technical direction, mentor other engineers, and work closely with vendors and internal stakeholders to deliver scalable solutions that improve efficiency, throughput, and reliability across our fulfillment network.</span></p><p></p><p><span>This role offers the opportunity to visit ThredUp facilities in Pennsylvania, Arizona, Georgia, Texas, and Oakland, and to attend supplier sites and trade shows. The position is based on-site in Lancaster, TX.</span></p><p></p><p><b>In This Role You\u2019ll Get To:</b></p><ul><li><p><span>Lead large-scale, complex automation and process improvement programs across ThredUp\u2019s distribution network, from concept through execution.</span></p></li><li><p><span>Apply advanced industrial engineering expertise to evaluate diverse operational challenges and develop innovative, scalable solutions.</span></p></li><li><p><span>Own program management responsibilities including budget oversight, resource planning, vendor partnerships, and cross-functional alignment.</span></p></li><li><p><span>Anticipate risks and proactively establish processes, standards, and guardrails to ensure successful execution and sustainable outcomes.</span></p></li><li><p><span>Collaborate with leaders across Operations, Maintenance, Software, Supply Chain, and Finance to align engineering priorities with business objectives.</span></p></li><li><p><span>Influence and guide the development of department-level policies, standards, and best practices that support consistent execution of engineering projects across assigned sites, and projects.\u00A0</span></p></li><li><p><span>Represent the Automation and Industrial Engineering function in senior-level discussions, presenting recommendations that balance urgency with long-term vision.</span></p></li><li><p><span>Mentor, coach, and provide technical leadership to junior and mid-level engineers, within the Ops Innovation department, building team capability and addressing knowledge gaps.</span></p></li><li><p><span>Drive a culture of innovation by encouraging new ideas, soliciting input, and setting ambitious goals for project impact and results.</span></p></li><li><p><span>Act as a subject-matter expert, frequently advising stakeholders on complex matters and providing creative solutions that advance company objectives.</span></p></li></ul><p></p><p><b>What We\u2019re Looking For:</b></p><ul><li><p><span>Bachelor\u2019s degree in Industrial, Mechanical, Manufacturing, or related Engineering field preferred.</span></p></li><li><p><span>6-8 years of related experience with a Bachelor\u2019s degree; or 6 years with a Master\u2019s degree; or 3 years with a PhD; or equivalent work experience.</span></p></li><li><p><span>Advanced expertise in industrial engineering methodologies, including simulation modeling, network optimization, advanced statistical analysis as applied within the Ops Innovation scope of work.</span></p></li><li><p><span>Proven track record leading large-scale automation, material handling, and operational improvement programs.</span></p></li><li><p><span>Ability to connect engineering solutions with business strategy and financial outcomes.</span></p></li><li><p><span>Skilled in vendor selection, contract negotiation, and long-term vendor relationship management.</span></p></li><li><p><span>Experience establishing department level policies, standards, best practices and cross-functional frameworks that help improve project execution and consistency.</span></p></li><li><p><span>Strong ability to anticipate risks, prevent escalations, and guide project team through complex technical and project related challenges.</span></p></li><li><p><span>Trusted advisor and adaptable communicator who influences stakeholders connected to department initiatives, inspires accountability, encourages innovation, and uses learnings to drive continuous improvement.</span></p></li><li><p><span>Comfortable in a hands-on environment (walking, standing, bending, light lifting).</span></p></li><li><p><span>Ability to travel up to 25% or more, depending on business needs.</span></p></li><li><p><span>If you don\u2019t like spending your days in a cubicle, this is the perfect position for you. As part of the Automation Team you will be expected to work in dynamic environments, bend down, reach overhead, lift/carry up to 30lbs and push/pull up to 150lbs</span></p></li></ul><p></p><p><b>Relocation assistance available for eligible candidates</b></p><p></p><p style=\"text-align:left\">This role is not eligible for visa sponsorship.</p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>What We Offer:</b></p><ul><li><p style=\"text-align:left\"><span>4-day work week, with Fridays off</span></p></li><li><p style=\"text-align:left\"><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p style=\"text-align:left\"><span>Competitive salary (we leverage market data)</span></p></li><li><p style=\"text-align:left\"><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p style=\"text-align:left\"><span>Employee stock purchase plan</span></p></li><li><p style=\"text-align:left\"><span>Flexible PTO (take the time you need) + 13 company holidays</span></p></li><li><p style=\"text-align:left\"><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p style=\"text-align:left\"><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p style=\"text-align:left\"><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p style=\"text-align:left\"><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth</span></p></li></ul><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p style=\"text-align:left\"><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i><span class=\"WHY2\">disabilitysupport@ThredUp.com</span></i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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You'll partner closely across engineering leadership, data science, and product to make sure our recommendation infrastructure scales with the business, balancing relevance, diversity, and business outcomes like conversion and AOV, while staying flexible enough to adapt to emerging product innovations. You won't have direct reports, but you'll drive impact by shaping how dozens of engineers and data scientists build the next era of personalized shopping experiences at ThredUp. Define and own the long-term technical architecture for recommendation systems spanning retrieval, ranking, re-ranking, and real-time serving across multiple surfaces. Act as the connective tissue across teams that build and operate recommender system components and influence investment decisions across the org by authoring architecture RFCs and leading technical reviews. Partner with product and business stakeholders to translate merchandising, catalog, and revenue goals into ML system requirements. Mentor across teams; raise the technical bar company-wide. Be hands-on: read the latest recommender system research, prototype, review code and designs, and dig into production issues when the problem calls for it. 10+ years in Data Science, Machine Learning Engineering, or Software Engineering, including 5+ years focused specifically on recommender systems. MS or PhD in Computer Science, Data Science, Engineering, or a related quantitative field; or equivalent industry experience. Demonstrated experience architecting end-to-end recommender system pipelines that span multiple services. Deep expertise in machine learning models used across retrieval, ranking, and reranking. Examples include: architecture decisions adopted org-wide, cross-team platform migrations, or serving as a technical authority across multiple engineering groups. Experience balancing ML metrics (recall, precision, NDCG) against business metrics (conversion, AOV, etc.). 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","externalApply":false,"cityState":"Oakland, California","country":"United States of America","postalCode":"94607","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1596","standardisedCity":"Oakland","locationAccuracyLevel":"address","jobFamily":"Data Science","externalTracking":false,"SupervisoryOrg":"Jess Stigile","visibilityType":"External","longitude":"-122.2734084","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-122.2734084,"lat":37.80135},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"2103.P6","stateCountry":"California, United States of America","jobId":"1596","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"2103.P6","jobUpdated":"2026-08-14T05:34:40.273Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"Hannah Yan (Terminated)","titlenew":"Machine Learning Architect, Personalization","primaryLocaleCategory":"Data Science & Analytics","description":"<p><b>About ThredUp</b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p></p><p><b><span>\u200B</span></b><b><span>How You Will Make An Impact</span></b></p><p><span>We're looking for a Machine Learning Architect to define the technical strategy for our recommender system as we seek to personalize the experience for everyone on the ThredUp platform. In this role, you'll set the architectural direction that our personalization teams build on, and you'll be a key technical advisor to other teams shaping the data, backend, and frontend systems that power our recommender system.</span></p><p></p><p><span>You'll partner closely across engineering leadership, data science, and product to make sure our recommendation infrastructure scales with the business, balancing relevance, diversity, and business outcomes like conversion and AOV, while staying flexible enough to adapt to emerging product innovations.</span></p><p></p><p><span>This is a senior individual contributor role with a major opportunity to directly impact company performance. You won't have direct reports, but you'll drive impact by shaping how dozens of engineers and data scientists build the next era of personalized shopping experiences at ThredUp. We're targeting candidates at Senior Staff to Principal level. Final title, level, and compensation will be determined based on experience, scope, and demonstrated impact.</span></p><p></p><h2><b><span>In This Role You\u2019ll Get To</span></b></h2><ul><li><p><span>Define and own the long-term technical architecture for recommendation systems spanning retrieval, ranking, re-ranking, and real-time serving across multiple surfaces.</span></p></li><li><p><span>Act as the connective tissue across teams that build and operate recommender system components and influence investment decisions across the org by authoring architecture RFCs and leading technical reviews</span></p></li><li><p><span>Design for scale: low-latency serving, high-throughput candidate retrieval, real-time feature freshness, and a catalog of millions of unique items listed at any point in time</span></p></li><li><p><span>Partner with product and business stakeholders to translate merchandising, catalog, and revenue goals into ML system requirements.</span></p></li><li><p><span>Mentor across teams; raise the technical bar company-wide</span></p></li><li><p><span>Be hands-on: read the latest recommender system research, prototype, review code and designs, and dig into production issues when the problem calls for it.</span></p></li></ul><p><span>\u200B</span></p><h2><b><span>What We're Looking For</span></b></h2><ul><li><p><span>10+ years in Data Science, Machine Learning Engineering, or Software Engineering, including 5+ years focused specifically on recommender systems.</span></p></li><li><p><span>MS or PhD in Computer Science, Data Science, Engineering, or a related quantitative field; or equivalent industry experience.</span></p></li><li><p><span>We are open to considering candidates with prior position titles and experience as an Applied Scientist, Software Engineer, or Data Scientist.</span></p></li><li><p><span>Demonstrated experience architecting end-to-end recommender system pipelines that span multiple services. Deep expertise in machine learning models used across retrieval, ranking, and reranking.</span></p></li><li><p><span>A track record of setting technical direction across teams or product lines. Examples include: architecture decisions adopted org-wide, cross-team platform migrations, or serving as a technical authority across multiple engineering groups.</span></p></li><li><p><span>Experience balancing ML metrics (recall, precision, NDCG) against business metrics (conversion, AOV, etc.).</span></p></li><li><p><span>Knowledge of how to build distributed systems at scale: low-latency serving, feature stores, vector databases, and streaming pipelines.</span></p></li><li><p><span>Excellent written and verbal communication. Able to drive alignment across technical and non-technical stakeholders without formal authority.</span></p></li><li><p><span>Experience building highly adaptive recommender systems, typically involving some aspect of real-time feature generation and reinforcement learning is a plus.</span></p></li><li><p><span>Experience working with large product catalogs with a high degree of cold start problems; this may but need not be in an eCommerce setting is a plus.</span></p></li><li><p><span>Hands-on experience working with OpenSearch is a plus.</span></p></li><li><p><span>Open-source contributions or publications in recommender systems, retrieval, or ranking is a plus.</span></p></li></ul><p></p><p>At ThredUp, your base pay is one part of your total compensation package. This role pays between $250,000 and $300,000, and your actual base pay will depend on your skills, qualifications, experience, and location.</p><p></p><p>Many ThredUp employees also have the opportunity to own shares of ThredUp stock, ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp\u2019s Employee Stock Purchase Plan. Subject to eligibility requirements, you\u2019ll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance.</p><p></p><p><span>This role is not eligible for visa sponsorship.</span></p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>4-day work week, with Fridays off</span></p></li><li><p><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) + 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth</span></p></li></ul><p></p><p>\u00A0</p><p><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p>\u00A0</p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport@ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</span></p><p></p>","cityStateZipCode":"Oakland, California, 94607","locale":"en_US","title":"Machine Learning Architect, Personalization","jobSeqNo":"THRTHRUS1596EXTERNALENUS","postedDate":"2026-08-13T00:00:00.000+0000","postingStatus":"OPEN","postedDateTrack":["2026-08-11T00:00:00.000Z","2026-08-13T00:00:00.000Z"],"ml_highlight":"Seeking a Machine Learning Architect to define and shape the technical strategy for recommender systems at ThredUp. Lead architectural direction, collaborate with cross-functional teams, and drive the development of scalable, high-performance recommendation infrastructure. Ideal for experienced professionals in data science or machine learning engineering with a strong background in recommender systems.","dateCreated":"2026-08-11T15:52:16.616+0000","hiringFirstName":"","primaryLocation":"969 Broadway
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Compensation ranges from $175,000 to $200,000, with additional benefits including medical, dental, vision, 401k, life and disability insurance, paid time off, stock options, and flexible leave policies.","skills":["Demonstrated experience in CRM technology, marketing operations, lifecycle marketing, marketing systems, or a related technical discipline.","Proven ability to lead and develop CRM operations, marketing technology, email development, or technical production teams.","Deep hands-on experience with Braze or a comparable customer engagement platform.","Strong judgement and communication skills, with the ability to translate between technical and non-technical audiences.","Experience designing and implementing complex orchestration across email, SMS, push, and in-app messaging.","Technical foundation as a developer, email engineer, marketing technologist, or CRM systems architect, with the ability to read and write HTML, CSS, Liquid, JavaScript, SQL, or similar languages.","Experience hand-coding emails or building CRM campaigns directly, rather than operating solely as a project manager or requirements requester.","Strong understanding of audience segmentation, personalisation, experimentation, deliverability, consent management, subscription groups, and channel-specific constraints.","Experience managing complex cross-functional programmes and prioritising a roadmap across competing business needs.","Proficiency with project and workflow management tools such as Jira, Asana, Airtable, or similar platforms."],"responsibilities":["Lead the day-to-day work of the CRM technology and technical operations team, supporting campaign production, quality assurance, documentation, tooling, governance, and operating standards.","Manage and execute the Braze roadmap, partnering with CRM leadership and cross-functional teams to assess platform capabilities, surface technical risks, and support prioritisation across the CRM technology ecosystem.","Collaborate cross-functionally to improve the flow and activation of customer data from the warehouse, CDP, and other systems.","Design and build complex, personalised, cross-channel customer journeys, including campaigns, canvises, segments, templates, and personalisation logic across email, SMS, push, and in-app messaging.","Assess and improve CRM systems and workflows by identifying capability and ownership gaps, then implementing automation, reusable templates, better tooling, and scalable operating processes.","Translate lifecycle strategies into scalable technical solutions, including data requirements, events, attributes, subscription groups, audience logic, personalisation, orchestration, experimentation, and measurement.","Ensure strong governance across permissions, compliance, deliverability, subscription management, data quality, naming conventions, documentation, and change management.","Evaluate and implement new martech, AI, and machine-learning capabilities that improve customer engagement and team productivity.","Serve as the primary technical partner to Braze and other marketing technology vendors."],"education":[]},"multi_category":[{"primaryLocaleCategory":"Marketing","internalCategoryId":"THRTHRUS_Marketing","category_raw":"Marketing","category":"Marketing"}],"reqId":"1640","ai_summary":"The Manager, CRM Technology & Operations at ThredUp is responsible for leading the technical and operational teams that drive personalised customer engagement through email, SMS, push, and in-app messaging. The role involves managing campaign production, quality assurance, documentation, and governance, as well as partnering with cross-functional teams to enhance CRM systems and workflows. Candidates should have at least 7 years\u2019 experience in CRM technology or related fields, deep hands-on expertise with Braze or similar platforms, and strong communication and leadership skills. The position offers a competitive salary ($175,000\u2013$200,000), hybrid work, and comprehensive benefits. Experience with project management tools and a technical foundation in CRM systems are essential.","displayCareerSite":true,"standardisedTimezone":"-07:00 UTC","ml_country":"United States","city":"Oakland","visibilityLocale":["en_US"],"latitude":"37.80135","hasSecondaryQuestionnaire":"no","fesHash":"b3d8e84193ed07135b4390c4dd832852f3a7271fdc6c7fcfa646cfdb055d1f1a","multi_location":[{"country":"United States of America","cityState":"Oakland, California","address":"969 Broadway Suite 200 Oakland, CA 94607","locationName":"Oakland, CA","city":"Oakland","postalCode":"94607","latlong":{"lon":-122.2734084,"lat":37.80135},"latitude":"37.80135","cityStateZipCode":"Oakland, California, 94607","stateCountry":"California, United States of America","externalLocation":"","locationId":"Oakland_CA","location":"Oakland, California, United States of America","state":"California","cityCountry":"Oakland, United States of America","cityStateCountry":"Oakland, California, United States of America","mapQueryLocation":"Oakland, California, United States of America","longitude":"-122.2734084"}],"locationId":"Oakland_CA","deltaPostingStatus":"Open","address":"969 Broadway Suite 200 Oakland, CA 94607","locationName":"Oakland, CA","jobPostingSiteId":"External","isTranslated":false,"hasPrimaryInternalQuestionnaire":"no","ml_language_fullform":"english","cmsJobId":"JOB_POSTING-3-5146","applyUrl":"","emb_complete_desc":"jobtitle: Manager, CRM Technology & Operations, jobtype: Full time, joblocation: Oakland, California, United States of America About ThredUp. ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact . ThredUp is looking for a Manager, CRM Technology & Operations to manage the systems, people, and processes that support personalized customer engagement across email, SMS, push, and in-app messaging. This role sits at the intersection of lifecycle marketing, marketing technology, data, product, and engineering. You will help execute and evolve our CRM technology ecosystem, with a particular focus on Braze architecture, data and event integrations, audience and segmentation capabilities, cross-channel orchestration, personalization, measurement, and operational scale. You will also manage the day-to-day work of the individuals responsible for technical CRM production and campaign quality. The ideal candidate is a player-coach who can translate strategy into execution, troubleshoot complex technical issues, configure campaigns and segments, review code, improve production processes, and coach others through change. In This Role You\u2019ll Get To. Lead the day-to-day work of the CRM technology and technical operations team, supporting campaign production, QA, documentation, tooling, governance, and operating standards. Manage and execute the Braze roadmap, partnering with CRM leadership and cross-functional teams to assess platform capabilities, surface technical risks and tradeoffs, and support prioritization across the CRM technology ecosystem. Partner with Data Engineering, Analytics, Product, and Engineering to improve the flow and activation of customer data from the warehouse, CDP, and other systems. Design and build complex, personalized, cross-channel customer journeys, including campaigns, canvases, segments, templates, and personalization logic across email, SMS, push, and in-app messaging. Assess and improve CRM systems and workflows by identifying capability and ownership gaps, then implementing automation, reusable templates, better tooling, and scalable operating processes. Translate lifecycle strategies into scalable technical solutions, including data requirements, events, attributes, subscription groups, audience logic, personalization, orchestration, experimentation, and measurement. Ensure strong governance across permissions, compliance, deliverability, subscription management, data quality, naming conventions, documentation, and change management. Evaluate and implement new martech, AI, and machine-learning capabilities that improve customer engagement and team productivity. Serve as the primary technical partner to Braze and other marketing technology vendors. What We\u2019re Looking For. 7+ years of experience in CRM technology, marketing operations, lifecycle marketing, marketing systems, or a related technical discipline. Experience leading and developing a CRM operations, marketing technology, email development, or technical production team. Deep hands-on experience with Braze or a comparable customer engagement platform. Braze experience is strongly preferred and may be required depending on the candidate\u2019s background. Strong judgment and communication skills, with the ability to translate between technical and non-technical audiences. Experience designing and implementing complex, multi-step orchestration across email, SMS, push, and in-app messaging. Experience with marketing systems architecture, including data models, customer events, APIs, integrations, identity, warehouse or CDP activation, and platform governance. A technical foundation as a developer, email engineer, marketing technologist, or CRM systems architect\u2014with the ability to read and write HTML, CSS, Liquid, JavaScript, SQL, or similar languages. Experience hand-coding emails or building CRM campaigns directly, rather than operating solely as a project manager or requirements requester. Strong understanding of audience segmentation, personalization, experimentation, deliverability, consent management, subscription groups, and channel-specific constraints. Proven ability to partner effectively with Data Engineering, Analytics, Product, Engineering, Creative, and Marketing stakeholders. Experience managing complex cross-functional programs and prioritizing a roadmap across competing business needs. Experience with project and workflow management tools such as Jira, Asana, Airtable, or similar platforms. Curiosity about agentic AI, machine learning, adaptive systems, and emerging applications in CRM and marketing technology. You\u2019ll Be Successful If You. Can move comfortably between strategy and execution\u2014from defining a future-state architecture to troubleshooting a campaign that is failing today. Have led an ESP migration, Braze implementation, data architecture effort, or major CRM platform transformation. Know how to evaluate whether an operational problem is caused by people, process, tooling, approvals, staffing, or system limitations. Are willing to challenge inefficient ways of working while bringing the team along. Build durable systems: clear documentation, reusable workflows, scalable templates, strong governance, and measurable success criteria. Understand how CRM technology can support both near-term revenue and long-term retention, personalization, and customer value. At ThredUp, your base pay is one part of your total compensation package. This role pays between $ 175,000 and $200,000, and your actual base pay will depend on your skills, qualifications, experience, and location. Many ThredUp employees also have the opportunity to own shares of ThredUp stock, ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp\u2019s Employee Stock Purchase Plan. Subject to eligibility requirements, you\u2019ll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance. This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with Fridays off. Hybrid work environment: 3 days in the office and 1 day remote each week. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"This role sits at the intersection of lifecycle marketing, marketing technology, data, product, and engineering. You will help execute and evolve our CRM technology ecosystem, with a particular focus on Braze architecture, data and event integrations, audience and segmentation capabilities, cross-channel orchestration, personalization, measurement, and operational scale. You will also manage the day-to-day work of the individuals responsible for technical CRM production and campaign quality. The ideal candidate is a player-coach who can translate strategy into execution, troubleshoot complex technical issues, configure campaigns and segments, review code, improve production processes, and coach others through change. Lead the day-to-day work of the CRM technology and technical operations team, supporting campaign production, QA, documentation, tooling, governance, and operating standards. Manage and execute the Braze roadmap, partnering with CRM leadership and cross-functional teams to assess platform capabilities, surface technical risks and tradeoffs, and support prioritization across the CRM technology ecosystem. Partner with Data Engineering, Analytics, Product, and Engineering to improve the flow and activation of customer data from the warehouse, CDP, and other systems. Design and build complex, personalized, cross-channel customer journeys, including campaigns, canvases, segments, templates, and personalization logic across email, SMS, push, and in-app messaging. Assess and improve CRM systems and workflows by identifying capability and ownership gaps, then implementing automation, reusable templates, better tooling, and scalable operating processes. Translate lifecycle strategies into scalable technical solutions, including data requirements, events, attributes, subscription groups, audience logic, personalization, orchestration, experimentation, and measurement. Ensure strong governance across permissions, compliance, deliverability, subscription management, data quality, naming conventions, documentation, and change management. Evaluate and implement new martech, AI, and machine-learning capabilities that improve customer engagement and team productivity. Serve as the primary technical partner to Braze and other marketing technology vendors. What We\u2019re Looking For. 7+ years of experience in CRM technology, marketing operations, lifecycle marketing, marketing systems, or a related technical discipline. Experience leading and developing a CRM operations, marketing technology, email development, or technical production team. Deep hands-on experience with Braze or a comparable customer engagement platform. Braze experience is strongly preferred and may be required depending on the candidate\u2019s background. Strong judgment and communication skills, with the ability to translate between technical and non-technical audiences. Experience designing and implementing complex, multi-step orchestration across email, SMS, push, and in-app messaging. Experience with marketing systems architecture, including data models, customer events, APIs, integrations, identity, warehouse or CDP activation, and platform governance. A technical foundation as a developer, email engineer, marketing technologist, or CRM systems architect\u2014with the ability to read and write HTML, CSS, Liquid, JavaScript, SQL, or similar languages. Experience hand-coding emails or building CRM campaigns directly, rather than operating solely as a project manager or requirements requester. Strong understanding of audience segmentation, personalization, experimentation, deliverability, consent management, subscription groups, and channel-specific constraints. Proven ability to partner effectively with Data Engineering, Analytics, Product, Engineering, Creative, and Marketing stakeholders. Experience managing complex cross-functional programs and prioritizing a roadmap across competing business needs. Experience with project and workflow management tools such as Jira, Asana, Airtable, or similar platforms. Curiosity about agentic AI, machine learning, adaptive systems, and emerging applications in CRM and marketing technology. Can move comfortably between strategy and execution\u2014from defining a future-state architecture to troubleshooting a campaign that is failing today. Have led an ESP migration, Braze implementation, data architecture effort, or major CRM platform transformation. Know how to evaluate whether an operational problem is caused by people, process, tooling, approvals, staffing, or system limitations. Are willing to challenge inefficient ways of working while bringing the team along. Build durable systems: clear documentation, reusable workflows, scalable templates, strong governance, and measurable success criteria. Understand how CRM technology can support both near-term revenue and long-term retention, personalization, and customer value. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Oakland, California","country":"United States of America","postalCode":"94607","hasPrimaryQuestionnaire":"no","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1640","standardisedCity":"Oakland","locationAccuracyLevel":"address","jobFamily":"Marketing General","externalTracking":false,"SupervisoryOrg":"Megan Hunter","visibilityType":"External","longitude":"-122.2734084","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-122.2734084,"lat":37.80135},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"JC95","stateCountry":"California, United States of America","jobId":"1640","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"JC95","jobUpdated":"2026-09-09T05:33:22.374Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"Wendy Bombardi (Terminated)","titlenew":"Manager, CRM Technology & Operations","primaryLocaleCategory":"Marketing","description":"<p><b>About ThredUp</b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p><b><b>How You Will Make An Impact\u00A0</b></b></p><p><span>ThredUp is looking for a </span>Manager, CRM Technology & Operations<span> to manage the systems, people, and processes that support personalized customer engagement across email, SMS, push, and in-app messaging.</span></p><p><span>This role sits at the intersection of lifecycle marketing, marketing technology, data, product, and engineering. You will help execute and evolve our CRM technology ecosystem, with a particular focus on </span>Braze architecture, data and event integrations, audience and segmentation capabilities, cross-channel orchestration, personalization, measurement, and operational scale.</p><p><span>You will also </span>manage the day-to-day work of the individuals responsible for technical CRM production and campaign quality<span>. The ideal candidate is a player-coach who can translate strategy into execution, troubleshoot complex technical issues, configure campaigns and segments, review code, improve production processes, and coach others through change.</span></p><p></p><p></p><p><b><b>In This Role You\u2019ll Get To:</b></b></p><ul><li><p>Lead the day-to-day work of the CRM technology and technical operations team,<span> supporting campaign production, QA, documentation, tooling, governance, and operating standards.</span></p></li><li><p>Manage and execute the Braze roadmap, partnering with CRM leadership<span> and cross-functional teams to assess platform capabilities, surface technical risks and tradeoffs, and support prioritization across the CRM technology ecosystem.</span></p></li><li><p><span>Partner with Data Engineering, Analytics, Product, and Engineering to </span>improve the flow and activation of customer data <span>from the warehouse, CDP, and other systems.</span></p></li><li><p><span>Design and </span>build complex, personalized, cross-channel customer journeys<span>, including campaigns, canvases, segments, templates, and personalization logic across email, SMS, push, and in-app messaging.</span></p></li><li><p>Assess and improve CRM systems and workflows<span> by identifying capability and ownership gaps, then implementing automation, reusable templates, better tooling, and scalable operating processes.</span></p></li><li><p>Translate lifecycle strategies into scalable technical solutions<span>, including data requirements, events, attributes, subscription groups, audience logic, personalization, orchestration, experimentation, and measurement.</span></p></li><li><p>Ensure strong governance<span> across permissions, compliance, deliverability, subscription management, data quality, naming conventions, documentation, and change management.</span></p></li><li><p>Evaluate and implement new martech, AI, and machine-learning capabilities<span> that improve customer engagement and team productivity.</span></p></li><li><p><span>Serve as the </span>primary technical partner to Braze<span> and other marketing technology vendors.</span></p></li></ul><p></p><p><b><b>What We\u2019re Looking For:</b></b></p><ul><li><p>7+ years of experience in CRM technology<span>, marketing operations, lifecycle marketing, marketing systems, or a related technical discipline.</span></p></li><li><p>Experience leading and developing<span> a CRM operations, marketing technology, email development, or technical production team.</span></p></li><li><p>Deep hands-on experience with Braze<span> or a comparable customer engagement platform. Braze experience is strongly preferred and may be required depending on the candidate\u2019s background.</span></p></li><li><p><span>Strong judgment and communication skills, with the </span>ability to translate between technical and non-technical audiences<span>.</span></p></li><li><p><span>Experience designing and implementing complex, multi-step </span>orchestration across email, SMS, push, and in-app messaging<span>.</span></p></li><li><p><span>Experience with </span>marketing systems architecture<span>, including data models, customer events, APIs, integrations, identity, warehouse or CDP activation, and platform governance.</span></p></li><li><p>A technical foundation as a developer, email engineer, marketing technologist<span>, or CRM systems architect\u2014with the ability to read and write HTML, CSS, Liquid, JavaScript, SQL, or similar languages.</span></p></li><li><p>Experience hand-coding emails or building CRM campaigns directly<span>, rather than operating solely as a project manager or requirements requester.</span></p></li><li><p><span>Strong understanding of audience segmentation, personalization, experimentation, deliverability, consent management, subscription groups, and channel-specific constraints.</span></p></li><li><p><span>Proven ability to </span>partner effectively<span> with Data Engineering, Analytics, Product, Engineering, Creative, and Marketing stakeholders.</span></p></li><li><p><span>Experience managing complex cross-functional programs and prioritizing a roadmap across competing business needs.</span></p></li><li><p><span>Experience with project and workflow management tools such as Jira, Asana, Airtable, or similar platforms.</span></p></li><li><p>Curiosity about agentic AI, machine learning<span>, adaptive systems, and emerging applications in CRM and marketing technology.</span></p></li></ul><h3></h3><p><b><b>You\u2019ll Be Successful If You</b></b></p><ul><li><p><span>Can move comfortably between strategy and execution\u2014from defining a future-state architecture to troubleshooting a campaign that is failing today.</span></p></li><li><p><span>Have led an ESP migration, Braze implementation, data architecture effort, or major CRM platform transformation.</span></p></li><li><p><span>Know how to evaluate whether an operational problem is caused by people, process, tooling, approvals, staffing, or system limitations.</span></p></li><li><p><span>Are willing to challenge inefficient ways of working while bringing the team along.</span></p></li><li><p><span>Build durable systems: clear documentation, reusable workflows, scalable templates, strong governance, and measurable success criteria.</span></p></li><li><p><span>Understand how CRM technology can support both near-term revenue and long-term retention, personalization, and customer value.</span></p></li></ul><p><br /><span>At ThredUp, your base pay is one part of your total compensation package. This role pays between $ 175,000 and $200,000, and your actual base pay will depend on your skills, qualifications, experience, and location.</span></p><p></p><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock, ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp\u2019s Employee Stock Purchase Plan. Subject to eligibility requirements, you\u2019ll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance.</span></p><p><span>This role is not eligible for visa sponsorship.</span></p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>4-day work week, with Fridays off</span></p></li><li><p><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) + 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth</span></p></li></ul><p></p><p>\u00A0</p><p><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p>\u00A0</p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport@ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</span></p><p></p>","cityStateZipCode":"Oakland, California, 94607","locale":"en_US","title":"Manager, CRM Technology & Operations","jobSeqNo":"THRTHRUS1640EXTERNALENUS","postedDate":"2026-09-08T00:00:00.000+0000","postingStatus":"OPEN","postedDateTrack":["2026-09-08T00:00:00.000Z"],"ml_highlight":"Take on the role of Manager, CRM Technology & Operations to lead the technical and operational teams supporting personalised customer engagement across multiple channels. Oversee campaign production, QA, and technical solutions, leveraging your expertise in CRM technology and marketing operations. Ideal for experienced professionals with deep technical and leadership skills.","dateCreated":"2026-09-08T20:33:46.288+0000","hiringFirstName":"","primaryLocation":"969 Broadway
Suite 200
Oakland, CA 94607
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